Privacy Policy

Last updated August 20, 2022

At Janae Peterson Counseling, we respect your privacy.  This Privacy Policy is designed to explain how we collect, use, share, and protect the personal information you provide to us when you use our website, as well as your own rights to the information we collect.  We request that you read this Privacy Policy carefully and completely. 

Information we collect

We collect a variety of information from you when you visit our website.  By accepting this Privacy Policy, you are specifically consenting to our collection of the data described below.

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our services, or when you otherwise contact us.  We do not process sensitive information.  All personal information that you provide to use must be true, complete, and accurate, and you must notify us of any changes to such personal information. 

Information automatically collected

We automatically collect information when you visit, use, or navigate the services.  This information does not reveal your specific identity (like your name or contact information) but may include devise and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our services, and other technical information.  This information is primarily needed to maintain the security and operation of our services, and for our internal analytics and reporting purposes.  Like many businesses, we also collect information through cookies and similar technologies. 

How we use your information

We process your information for a variety of reasons, depending on how you interact with our services, including

  • To protect our services.  We may process your information as part of our efforts to keep our services safe and secure, including fraud monitoring and prevention.
  • To comply with our legal obligations.  We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights. 
  • To maintain and improve our service. We may process your information to maintain our communication and improve our customer experience when using our services. 

When and with whom we share your personal information

We may share your information with third parties in certain situations.  In particular, we may share your data with third-party processors, as needed, to serve our legitimate business interests.  We have contracts in place with our data analytics services, which are designed to help safeguard your personal information.  This means that they cannot do anything with your personal information unless we have instructed them to do it.  They will also not share your personal information with any organization apart from us.  They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. 

We also may need to share your personal information in the following situations: 

  • Business Transfers.  We may share or transfer your information in connection with, or during negotiations of, any merger, sale or company assets, financing or acquisition of all or a portion of our business to another company.
  • When we use Google Maps Platform APIs.  We may share your information with certain Google Maps Platform APIs.
  • When we use Therapy Portal.  We may share your information with Therapy Portal.

Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. We may use cookies to authenticate your identity, to determine if you are logged onto our website, for personalization, for security, or for analysis of the performance of our website and services.  We use cookies that are not specific to your account but unique enough to allow us to analyze general trends and use, and to customize your interaction with our website.  This information helps us to understand the use of our site and to improve our website and service offerings. 

Data Retention

We retain personal data as long as it is needed to conduct our legitimate business purposes or to comply with our legal obligations, or until you ask us to delete your data.  When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, then we will securely store your personal information and isolate it for further processing until deletion is possible. 

Security of Your Information

We take all reasonable steps to protect your personal data and keep your information secure.  However, no security measure is foolproof, and no method of data transmission can be guaranteed against interception or misuse.  We cannot guarantee complete security of any information you transmit to us.  By consent to this Privacy Policy, you acknowledge that your personal data may be available, via the internet, around the world.  We cannot prevent the use or misuse of your data by other parties.  We will notify you promptly of any known breach of our security systems or your data which might expose you to serious risk.

Information for Minors

We do not knowingly collect data from or market to children under 18 years of age.  By using the services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the services.  If you become aware that we have collected data from anyone under the age of 18, please contact us at [email protected].

Your Rights

You have certain rights with respect to your personal data.  If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time.  You can withdraw your consent at any time by contacting us by using the contact details provided below.  If you have questions or comments about your privacy rights, you may email us at [email protected].

Revisions to this Policy

We may update this Privacy Policy notice from time to time.  The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.  If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.  We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this policy, you may email us at [email protected] or by mail to:

Janae Peterson Counseling, LLC

3130 W. Maple Loop Drive

Suite GL100

Lehi, UT 84043